Sometimes work is boring. Sometimes it’s small. Often it’s infuriating. And maybe a job is just a job. Yet none of those things imply you won’t do it well. But if we’re stuck in the trap of looking for meaning, we’re settling for disappointment....

Do we have enemies? No, we have have foils – people who put our best qualities and our most embarrassing in stark relief....

The problem with resistance is we don't notice it until it’s not there. Well, we notice it, but ignore it. And we we push against it. Sometimes it works. But holy crap it's hard....

On a good day, our boss was a bully. But she taught me a valuable lesson: never reason with a bully....

We all have stories where one piece of knowledge connects with another, allowing us to do hard new things. Things outside our comfort zone....

How do we deal with unreasonable people in volatile situations? Negotiate. And we need really good tools....